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VOLUNTEER AND HOTLINE COORDINATOR
Hours: Full time (Will Require Weekends and Evenings)

The Florida Immigrant Coalition (FLIC) is a statewide coalition of more than 65 member organizations and over 100 allies. We are led by our membership – grassroots and community organizations, farm-workers, youth, advocates, lawyers, unions and others. Our Mission is to amplify the power of immigrant communities to impact the root causes of inequality, defending and protecting basic human rights, including the right to live without fear. founded in 1998 and formally incorporated in 2004. Learn more about us at floridaimmigrant.org

Job brief:

FNA and the Hotline

Since 2012, FLIC has implemented citizenship clinics as part of the program Florida New Americans (FNA). The principal goal of this program is to assist those immigrant families that for lack of money or knowledge have not been able to process their applications and have a better situation in the community.

In 2017, FLIC enhanced its hotline to provide around the clock information to our community. The “Hotline” includes Access to College, Citizenship, and Protect the People. The Hotline is fully manned by volunteer lawyers who can be assist in case of detention, or hate crime.

Responsibilities:

FOR FNA CLINICS AND SERVICES

  1. Be ultimately responsible for the successful management of volunteers for FNA Clinics and services.
  2. Develop/Improve policies, procedures and protocols for managing volunteers.
  3. Recruit, interview, train and manage volunteers for FNA Clinics and services, both legal and non-legal, insuring coverage of a determined schedule.
  4. Liaise with partners to insure a solid volunteer recruitment strategy according to FNA Clinic’s needs, in coordination with the Citizenship Coordinator and the Director of Services.
  5. Plan, coordinate, execute, and evaluate with the FNA Team the events where volunteers are needed.

FOR FLIC Hotline

  1. Be ultimately responsible for the successful outcome and impact of the use of the hotline.
  2. Develop policies, procedures and protocols for handling hotline calls and for managing volunteers.
  3. Strategically engage callers and volunteers into movement-building activities in
    coordination with the Director of Membership and Organizing.
  4. Promote the use of the Hotline in targeted communities in coordination with
    communications manager, the Director of Services and partners.
  5. Analyze data and generate reports from the usage of the hotline that include metrics, trends and anecdotal stories/testimonies for continuous improvement.

Qualifications:

A successful candidate takes initiative independently and is able to work in a collaborative, fluid team environment; be committed to social justice and immigrant rights.

Additional desired qualifications:

  • Ability to manage multiple tasks and deadlines, and working in a fluid and fast-paced
    environment
  • Experience with Dropbox and Google Applications, including Drive, Forms, Sheets.
  • Collaborative and team-oriented work style
  • Bilingual Preferred

Closing Date of Position: This is a full time permanent position.
How to apply: Send a resume, work history and references to hr@floridaimmigrant.org with Hotline Coordinator in subject line

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COMMUNICATIONS MANAGER

Position Summary

FLIC is seeking a Communications Manager who will work closely with the various departments, including development, and be responsible for ensuring clear and consistent communication with all of FLIC’s stakeholders. The Communications Manager will lead the implementation of organizational communications strategy, including digital, owned, and earned media strategies, as well as the development of infrastructure necessary to accomplish FLIC’s communications goals.

Ideal Experience and Qualities

We are seeking an experienced, dynamic, and versatile communicator with a passion for social justice, who will increase the organization’s visibility through various media and the community, thereby increasing the organization’s efficacy and recognition. The Communications Manager must have the interpersonal skills to collaborate with program and development staff to ensure integration of communications work and use of new systems and tools.

Qualifications

  • Professional experience in strategic communications or for cause-driven organizations; preference given to those with experience as advocacy communications and/or media relations. College degree helpful, but not required.
  • Ability to conceptualize and execute a strong strategic communications plan: Able to create an annual communication plan and budget; define framing and messaging and lead and implement communications strategies for FLIC’s programs and campaigns.
  • Excellent writing skills: Ability to write excellent content (including press releases, talking points, and media advisories) for a variety of media.
  • Ability to generate press coverage through media relations: Demonstrated ability to manage a press list, prep spokespeople, pitch stories, write and disseminate press releases, build relationships with reporters, and get LTEs and Op-Eds placed in local, statewide, and national media.
  • Knowledge of Digital Strategy: Has enough proficiency in Digital strategy to supervise and guide a Digital Organizer who will be responsible for achieving all of FLIC’s Digital Strategy and goals.
  • Prioritization and flexibility: Focused on goals and able to problem-solve in order to meet them. Skilled at planning and tracking complex projects, can juggle competing priorities, and adept at adapting when plans need to change (unexpectedly)
  • Alignment with FLIC values and mission: Committed to an ideology of building community power and shares FLIC’s commitment to membership grassroots decision-making
  • Fluent in reading, writing, and speaking in English and Spanish
  • Ability to work a flexible schedule and travel locally, statewide, and nationally.

Responsibilities

Strategic communications:

  • Create and manage an Annual Communications Plan and budget aligned with FLIC’s Annual Operating Plan;
  • Lead and implement communications strategies for FLIC’s programs and campaigns; define framing and messaging
  • Create and/or manage the production of organizational collateral and communications products (videos, fliers, brochures, etc.)
  • Coordinate text and graphic content for regular program and development communications (emails, direct mail, etc…)

Branding:

  • Oversee all of FLIC’s public branding materials and design (or work with designers) to create materials
  • Ensure quality and consistency of visual brand and core messaging throughout all external communications

Media relations:

  • Manage FLIC’s relations with local, statewide and national media;
  • Update FLIC’s media lists;
  • Write and disseminate press releases, letters to the editor and op-eds;
  • Do media outreach for events and campaigns;
  • Build relationships with reporters;
  • Prepare members to be spokespeople and serve as spokesperson

Digital communications:

  • Oversee FLIC’s digital presence.

Documentation:

  • Document through pictures and videos the organization’s events and track metrics and other communications benchmarks.
  • Collect stories from program staff, members, community members, volunteers

Other:

  • Supervise Digital Organizer
  • Supervise Interns and/or Volunteers as needed

How to apply

Send your resume, cover letter and 2 writing samples to HR@floridaimmigrant.org with the subject line “Application for Communications Manager”. Applications will be accepted until the position is filled

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Civic Engagement Site Coordinator

We are seeking a motivated individual to work with the Florida Immigrant Coalition and its regional member organizations for a paid canvass program operation in Polk County for the 2017 election cycle. The Site Coordinator is responsible for implementing a county plan. They will be  responsible for hiring, training, and managing a group of 10 paid canvassers.The principal goal of this campaign is to build power in immigrant communities. We plan to do this through a strong nonpartisan 6 month civic engagement program.

The Site Coordinator will work under the immediate supervision of the Deputy Campaign Manager.

Pay: $18 an hour
Position period: Until November 10th, 2017
Hours: Full Time, 40 Hours (Will require a flexible schedule, including weekends and evenings)
Number of positions: 2
Location: Polk County
Employment Type: Contractor

Key RESPONSIBILITIES:

Implementation of campaign in accord with field plans

  1. Work with the Deputy Campaign Manager to develop clear work plans, benchmarks, and operational systems to carry out canvasses
  2. Recruit 3 to 4 Volunteers, who would be willing to assist with data entry and canvassing
  3. Develop and maintain comprehensive reporting systems to track and report on field/vote contact progress on daily, weekly, and monthly basis
  4. Problem solve with team captains to ensure effective canvassing teams
  5. Coordinate training calendar and implement training with Deputy Campaign Manager and Communication Coordinator

Day-to-Day Operations

  1. Provide input to Deputy Campaign Manager to develop effective lists and universes
  2. Ensure appropriate lists and scripts are loaded in VAN
  3. Manage paid canvass
  4. Prepare materials and turf for canvass team daily walks
  5. Maintain time sheets
  6. Assigning equipment each day and document and coordinate troubleshooting with IT Manager when needed
  7. Generate voter lists for field canvasses
  8. Ensure appropriate internet connection exists to properly sync daily data
  9. Manages and secures field equipment
  10. Purchases food and beverages for canvassers
  11. Site Coordinator is on-site at all times and monitors team captains and canvassers to ensure that proper conduct and operation is in place.
  12. Coach canvassers on messaging and conducting rap practice and role plays
  13. Organize at least 1 Town Hall in collaboration with community stakeholders and partners

Administration

  1. Reconvene with staff leads, every Monday to go over week outcomes and plans
  2. Manage hiring, payroll and administration of canvassers to ensure compliance with FLIC policies and procedures. Coordinate with FLIC Director of Finance and Operations.
  3. Payroll Process: Time sheets are filled out accurately at the end of the Sunday’s shift ready to submit the following Monday no later than 11am to FLIC Director of Finance and Operations (or fax them depending on the site location).
  4. Strategy Sessions to improve plans/logistics for the upcoming week; assist and plan agendas for daily debriefings, troubleshooting and/or leadership development of team leader. Usually after payroll submission at 12pm.

Qualifications and experience

  1. A commitment to the immigrant rights movement and the overall social justice movement in Florida
  2. Strong communication, interpersonal, motivational skills, work ethic, and desire for political change are essential
  3. Being bilingual or multilingual [Spanish & Creole]
  4. Ability to train and coordinate a team of canvassers; supervising team leaders and their improvement on messaging, including: pledge-to-vote forms, tablets and any additional systems.
  5. One year’s experience in labor, political, or community organizing and political campaigns.
  6. Strong management and supervisory skills required
  7. Ability to work effectively with local allies and leaders
  8. Computer skills: working knowledge of campaign database including the Voter Activation Network, word processing, excel spreadsheet, and multimedia presentation software
  9. Have successful experience managing diverse staffs, and working with ethnically and culturally diverse populations and will have intellectual drive, a progressive outlook, and the entrepreneurial spirit to carry out programs
  10. Ability to fill out accurate daily reports, troubleshooting mistakes with canvassers to improve message and present reports on numbers to the weekly strategy sessions
  11. Reliable Transportation, Car is mandatory and a valid Florida Driver’s License in Good Standing
  12. Ability to work above mentioned schedule and coordinate and report any incidents with their team schedule / attendance (dr. appointments, sickness, lateness, etc)
  13. Must be able to work within a team, have proven leadership ability, and an orientation towards handling many responsibilities and conflict resolution
  14. Ability to maintain a positive energy and work atmosphere
  15. Goal-oriented, Organized, punctual
  16. Have access to a personal cell phone for job duration
  17. Comply with FLIC policies: attendance, equipment, payment, dress code

Closing date of position: When filled
How to apply: Send a resume, work history and references to thomas@flicvotes.org

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Field Canvasser

Help turn out voters throughout Florida this election year! The Florida Immigrant Coalition is hiring motivated individuals for a paid canvass program operation in Polk County for the 2017 election cycle. Canvassers will be responsible for contacting thousands of voters through door knocking, face-to-face commitment pledges to vote and sign up to become Volunteers/FLIC members as part of our missions.

Canvassers will work five days a week: 5 hours a day on weekdays and weekends, under the immediate supervision of the Team Leader.
Hours: Part time 25 hours – Will require a flexible schedule, including weekends and evenings.

Number of Positions:13
Location: Polk County
Pay: $15.00 Hour
Employment Type: Contractor
Position period: Until November 10th, 2017

Duties & Responsibilities

1. Persuade residents to fill out pledge forms and commit them to vote as their civic duty
2. Work above mentioned schedule
3. Door knock for several hours a day
4. Fill out accurate daily reports
5. Work well in a team-setting
6. Organizing to recruit people for Volunteers and FLIC membership

Qualifications and experience

1. A commitment to the immigrant rights movement and the overall social justice movement in Florida
2. An understanding of voter registration programs and at least 1 year’s experience in labor, political, or community organizing and political campaigns.
3. Being bilingual or multilingual [Spanish & Creole]
4. Strong interpersonal skills and outgoing personality
5. Be goal-oriented, punctual, organized and with a positive attitude
6. Have access to a personal cell phone for job duration
7. Comply with FLIC policies: attendance, equipment, payment and dress code

Closing date of position: When filled
How to apply: Send a resume, work history and references to thomas@flicvotes.org

# # #

Team Leader

We are seeking motivated individuals to work with the Florida Immigrant Coalition for a paid canvass program operation in Polk County for the 2017 election cycle. The Team Captain is responsible for assisting in team management, by providing coaching and training in the field.This is a temporary position. Team Leaders will work five days a week: 7 hours a day on weekdays and weekends, under the immediate supervision of the Site/Canvass Coordinator.

Hours: Part time 30 hours – Will require a flexible schedule, including weekends and evenings.
Pay: $16.00 Hour
Employment type: Contractor
Position period: Until November 10th, 2017
Number of Positions: 2

Duties & Responsibilities

1. Daily coordination of canvass team.
2. Organizing to recruit people for Volunteers and FLIC membership
3. Maintain accurate team attendance & time sheets as well as report back forms
4. Communicate with Site Coordinator any adjustments in team schedule or attendance
5. Train, coach and support canvassers in the field
6. Support Site Coordinator on managing the our database on the Voter Activation Network (VAN) and additional technology
7. Ability to maintain accurate daily reports, upload and download data from tablets before and after walk shifts
8. Ability to door knock for several hours a day and lead debrief sessions

Qualifications and experience

1. A commitment to the immigrant rights movement and the overall social justice movement in Florida
2. Ability to execute campaign goals and objectives
3. Being bilingual or trilingual [Spanish & Creole]
4. Ability to work effectively with local allies and leaders
5. Reliable Transportation, Car is mandatory and a valid Florida Driver’s License in Good Standing
6. Ability to work above mentioned schedule and coordinate and report any incidents with their team schedule / attendance (dr. appointments, sickness, lateness, etc.)
7. Ability to work well in a team-setting and a disciplined workplace environment
8. Goal Oriented
9. Organized, punctual, positive
10. Have access to a personal cell phone for job duration
11. Comply with FLIC policies: attendance, equipment, payment, dress code

Closing date of position: When filled
How to apply: Send a resume, work history and references to thomas@flicvotes.org

# # #

State Refugee Organizer We Are All America

The State Refugee Organizer will dedicate their time in a statewide coordination of the We Are All America’s efforts to train leaders, convene various stakeholders, and oversee actions that directly educate policymakers, build grassroots support, sustain grass-tops leadership, and foster welcoming practices.

The ideal candidate will have a strong vision and desire to build statewide plan addressing refugees’ rights and needs, and will have knowledge of the refugee service providers, and also is experienced in developing, managing programs that leverage community involvement and impact at the local/state level. This position is for someone with extensive experience in community building, strategic policy campaigns, planning, and collaboration. The candidate will be committed to furthering FLIC’s and WAAA’s objectives and mission.

Detail of Responsibilities

  • Campaign Development, Execution and Oversight
  • Create a state table of organizations and community leaders – including immigrants, refugees, and asylum seekers – to develop and coordinate communications, organizing, and advocacy activities
  • Working to provide training and support to newcomer leaders and allies so they can participate effectively in campaign activities
  • Working with local groups to implement projects that facilitate engagement among different stakeholders of the target community
  • Overseeing a coordinated communications campaign to educate the public about the specific community
  • Educating and engaging state and local policymakers and elected officials about how to create a more welcoming climate for immigrants
  • Holding public events to raise awareness on the target community and their priorities
  • Training service providers of this target community

Qualifications

  • Experience in designing and executing winning campaign strategies: In partnership with the target community, can analyze the political landscape in a given locality and identify goals, strategies and tactics to win tangible gains, in a way that recognizes systemic oppression, intersectionality, and the link between FLIC’s state and national work and the transnational landscape.
  • Ability to move others to action: Can mobilize large numbers of people to take action through effective communication and relationship-building
  • Ability to coordinate and manage large numbers of volunteers: Can delegate responsibilities, hold people accountable, keep track of work in progress, and provide the training needed to set people up for success
  • Prioritization and flexibility: Focused on goals and able to problem-solve in order to meet them. Skilled at planning and tracking complex projects, can juggle competing priorities, and adapt at adapting when plans need to change (which they sometimes do, unexpectedly)
  • Alignment with FLIC values and mission: Committed to an ideology of building community power and shares FLIC’s commitment to membership grassroots decision making
  • Strong computer skills including proficiency in Microsoft Outlook, Word and Excel;
  • Excellent verbal and written communication skills;
  • Must have their own vehicle and be willing to drive long distances or to travel for at least 1 weekend out of every month.
  • Language proficiency in English and Spanish and/or Kreyol preferred

Closing Date: Until position is filled.

How to apply: Send a resume, work history and references to hr@floridaimmigrant.org

# # #

The Florida Immigrant Coalition (FLIC) is a non-profit organization whose mission is to amplify the power of immigrant communities to impact the root causes of inequality, defending and protecting basic human rights, including the right to live without fear.

FLIC is an equal opportunity/affirmative action employer and encourages applications from all qualified individuals including women, people of color, persons with disabilities, and lesbians, gay men and transgender individuals.